Get restaurant kitchens back up before the dinner rush.

When a fryer or oven goes down, a restaurant loses sales. Convocust answers instantly, collects the error code and gets a tech scheduled.

Book a free demo See the workflow

ProKitchen ServiceConvocust · AI assistantOnline

Our fryer shows error E5 and won't heat. Photo attached.

Thanks. E5 on this model usually points to the ignition system. I've opened a priority ticket and the earliest tech is 11am. Want it?

Yes, 11am.

Answer from your approved guide

Request received · next step in progress

The questions that slow your team down.

Convocust can answer from the information you approve and move routine requests forward.

Downtime during service

A broken fryer at 4pm means lost dinner sales.

Priority calls are answered and scheduled immediately.

Second trips for parts

When your tech arrives without the model number, the wrong part means a second trip and a longer outage.

The agent collects model, serial and error-code photos at booking so your tech brings the right parts.

Multi-location customers

Restaurant groups need consistent service across sites.

The agent looks up each site and its equipment.

Parts availability

Customers ask when parts will arrive.

The agent shares ticket and parts status.

Built around your actual workflow.

Phone line

Answers your business line and books jobs while you're on site.

Photo questions

Customers send photos so you can triage and quote faster.

CRM & order lookup

Looks up the customer, job or agreement on file.

Calendar skill

Books, moves and cancels appointments in your open slots.

Useful conversations, all day.

Here is what a day could look like once your knowledge and skills are connected.

6:30 am
An oven failure at a breakfast spot gets a priority tech.
10:00 am
A dish machine error code attached to a ticket.
2:30 pm
Parts status shared with a restaurant manager.
5:15 pm
A fryer issue booked before the dinner rush.

Questions from Commercial kitchen equipment businesses.

Can it read equipment error codes?

Yes, from photos, using your service manuals.

Can it manage multi-site accounts?

Yes, each site with its own equipment list.

How fast can we go live?

Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.

What does it cost?

A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.