Convocust books appointments, answers "is my car ready?" and gets dashboard-light photos to an advisor fast, so your advisors can focus on the customers at the counter.
This light just came on. Is it safe to drive? Photo attached.
Thanks for the photo. I've sent it to an advisor, who will call you in a few minutes about whether to keep driving. I can also hold a check-up slot today at 2:30. Want it?
Yes, 2:30 works.
Answer from your approved guide
Convocust can answer from the information you approve and move routine requests forward.
Advisors stop working on estimates to answer the same status call again and again.
Morning drop-off rush means missed calls and lost appointments.
Drivers call worried about a light they don't understand and hang up without booking.
Drivers compare shops online at night and book with whoever answers their questions first.
Books service and inspection appointments.
Looks up repair orders and vehicle history.
Collects photos of warning lights and damage for your advisors.
Answers the service line during the rush.
Here is what a day could look like once your knowledge and skills are connected.
Five drop-off appointments booked during the morning rush.
A customer asks if their car is ready; the agent checks the repair order.
A photo of a check-engine light leads to a diagnostic booking.
An oil change and tire rotation booked for Saturday.
It shares price ranges you approve. Approvals of repair work go to your advisor.
Booking works through the calendar skill, and our engineers connect it to your shop system.
Only what your shop approves in its guidance, and it always recommends calling or pulling over when in doubt.
Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.
A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.
We will map a Convocust agent around your services and the way your team works.
Moving, Cleaning & Delivery
Salons, Spas & Fitness Studios
Law Firms (Front Desk)