Book more consultations without pulling paralegals off casework.

Prospective clients call several firms and hire whoever responds first. Convocust answers practice-area and fee questions, books consultations and collects intake basics. It never gives legal advice.

Monroe & Hale LawConvocust · AI assistantOnline

I was in a car accident last week. Do you handle that, and what does a consultation cost?

Yes, our firm handles personal injury cases, and the first consultation is free. I can't give legal advice, but I can book you with an attorney. Tomorrow at 10am or 3pm?

3pm works.

Answer from practice-areas.pdf
Request received · next step in progress

The questions that slow your team down.

Convocust can answer from the information you approve and move routine requests forward.

The first firm to respond gets the client

Prospective clients call several firms, and a voicemail means a lost case.

Every inquiry gets an immediate reply and a consultation booking.

Intake calls interrupt billable work

Paralegals and attorneys stop casework to answer basic questions.

The agent handles fees, practice areas and scheduling.

The same questions on repeat

"Do you handle this?", "How much is a consultation?", "What should I bring?"

Answered from your firm's own documents, with anything that needs legal advice passed to an attorney.

After-hours inquiries go cold

People reach out at night, right after something happens.

Consultations are booked 24/7 for your next available slot.

Built around your actual workflow.

Calendar skill

Books consultations with the right attorney.

Answers from your documents

Answers fees, practice areas and document checklists.

Handoff to a person

Sends anything that needs judgment to your staff.

Phone line

Answers the intake line around the clock.

Useful conversations, all day.

Here is what a day could look like once your knowledge and skills are connected.

  1. 8:30 am

    Two consultation requests from overnight already booked.

  2. 11:15 am

    A caller asks what to bring to an estate-planning meeting.

  3. 3:40 pm

    An out-of-scope matter politely referred to your staff.

  4. 9:20 pm

    A new personal injury consultation booked for tomorrow.

Questions from Law Firms (Front Desk) businesses.

Will it give legal advice?

No. It answers only administrative questions and hands anything else to your staff, with a clear notice.

What intake information does it collect?

Only the basics you approve: name, contact details, type of matter and the other party's name for your conflict check.

Are conversations confidential?

Transcripts are isolated to your firm. Review storage and access with your team before going live.

How fast can we go live?

Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.

What does it cost?

A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.

Show us the questions your customers ask.

We will map a Convocust agent around your services and the way your team works.

Book a free demo