The booking window outlasted the desk shift.
Clients often looked for appointments late at night. The team returned those messages the next day, after some clients had booked somewhere else.
Make the next step available immediately.
Convocust answered from the studio service menu, suggested available slots and sent an approved deposit link. Requests needing personal judgment went to the team with context.
Ten bookings a week can change a calendar.
Ten additional weekly bookings at an $85 average service value would amount to about $3,680 per month in booked services. This is a planning scenario, not a measured result.
