Convocust checks your stock, matches customer photos to your catalog, and sends a pay-and-pickup link, so your staff can stay with in-store customers.
Do you have a replacement for this faucet cartridge? Photo attached.
That looks like a standard single-handle cartridge. We have 4 in stock at the Broad St store, aisle 12. Want me to hold one or send a pay-and-pickup link?
Send the link.
Answer from your approved guide
Convocust can answer from the information you approve and move routine requests forward.
Every "do you have it in stock?" call takes an employee away from a customer in front of them.
"It's a little plastic part from my faucet" turns into a long, frustrating call.
Questions that arrive at night go unanswered, and by morning the shopper has bought online or from a competitor.
Your staff stop what they are doing to check whether a customer's special order has arrived.
Checks stock by store and item.
Matches photos to your catalog, or passes them to staff.
Sends secure pay-and-pickup links.
Answers care guides, return policy and hours.
Here is what a day could look like once your knowledge and skills are connected.
A customer sends a photo of a sick plant; the agent answers from your care guide.
Three stock checks answered during the lunch rush.
A special order status question answered without a call.
An item is held and paid for pickup tomorrow.
The inventory skill handles stock lookups, and our engineering team connects it to your POS.
Yes, from your own catalog and guides, so recommendations match what you sell.
It sends a secure hosted payment link. Card numbers never go through the chat.
Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.
A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.
We will map a Convocust agent around your services and the way your team works.
Restaurants & Catering
Hotels, B&Bs & Vacation Rentals
Event Venues & Wedding Vendors