Plumbing emergencies don't wait for office hours. Convocust answers every call, tells customers how to shut off the water from your guide, and gets your on-call plumber moving.
Water is spraying from a pipe under my sink!
Turn off the shut-off valve under the sink by turning it clockwise, or the main valve if that doesn't stop it. I'm paging our on-call plumber now. What's your address?
2210 Grove Ave.
Answer from shutoff-guide.pdf
Convocust can answer from the information you approve and move routine requests forward.
Burst pipes and backups happen at night, and voicemail sends those jobs elsewhere.
You or your office spend hours on the phone just booking faucet, toilet and drain jobs.
"It's making a noise" means your plumber arrives without the right part.
Water heater replacement quotes take several calls back and forth, and the customer buys from whoever answers first.
Answers your business line and books jobs while you're on site.
Urgent or complex requests go straight to you with the full transcript.
Customers send photos so you can triage and quote faster.
Books, moves and cancels appointments in your open slots.
Here is what a day could look like once your knowledge and skills are connected.
A clogged drain is booked for the afternoon.
A water heater label photo helps quote a replacement.
Two dripping-faucet repairs booked for tomorrow.
A burst pipe call gets shut-off instructions and the on-call plumber.
Only what's in your emergency guide, such as how to shut off the water, then it connects them to your on-call plumber.
It shares ranges you approve and books an on-site estimate for an exact price.
Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.
A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.
We will map a Convocust agent around your services and the way your team works.
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