Fix "the screen won't connect" calls before the meeting starts.

Convocust walks users through common fixes from your guides, opens tickets for real issues and books installation projects.

Clearview AVConvocust · AI assistantOnline

Conference room display says "no signal". Meeting in 10 minutes!

Let's fix it fast. Check that the HDMI cable is in the input labeled HDMI 2, then press Input on the remote and choose HDMI 2. Still no picture? I'll page a technician.

That worked!

Answer from room-guide.pdf
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The questions that slow your team down.

Convocust can answer from the information you approve and move routine requests forward.

Urgent pre-meeting calls

When a client's room fails right before a big meeting, a slow callback can cost you the account.

Urgent calls are answered instantly and handed to your on-call tech with the room, issue and full transcript.

Simple issues tie up technicians

Input and volume problems take tech time.

Common fixes are resolved without a visit.

Project inquiries

New room build-outs need scoping.

The agent gathers room details and books a site survey.

Service contract questions

Clients ask what's covered.

Answered from their agreement.

Built around your actual workflow.

Answers from your documents

Answers from your price sheet, service area and FAQs.

Photo questions

Customers send photos so you can triage and quote faster.

CRM & order lookup

Looks up the customer, job or agreement on file.

Calendar skill

Books, moves and cancels appointments in your open slots.

Useful conversations, all day.

Here is what a day could look like once your knowledge and skills are connected.

  1. 8:45 am

    A display input issue fixed before a 9am meeting.

  2. 11:10 am

    A boardroom build-out site survey booked.

  3. 2:30 pm

    A projector failure ticket opened with photos.

  4. 4:50 pm

    A contract coverage question answered.

Questions from Audio-visual businesses.

Can it resolve issues without a technician?

Yes, for common problems in your room guides.

Can it book installation projects?

Yes, starting with a site survey.

How fast can we go live?

Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.

What does it cost?

A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.

Show us the questions your customers ask.

We will map a Convocust agent around your services and the way your team works.

Book a free demo