Our septic alarm is going off. What do we do?
Please limit water use for now. A tank alarm usually means high water level. I've alerted our on-call crew and they'll call you in a few minutes.
Thank you.
Answer from alarm-guide.pdf
Book pumpings and inspections fast, and catch the backups first.
Convocust schedules routine pumping, books inspections for home sales and sends backups and alarms straight to your crew.
The questions that slow your team down.
Convocust can answer from the information you approve and move routine requests forward.
Backups are urgent
A backup or alarm call can't sit in voicemail.
Routine pumping reminders
Customers forget when they're due and call to ask.
Real-estate inspections
Agents and buyers need inspections on tight deadlines.
Explaining septic basics
Homeowners ask the same questions about care and additives.
Built around your actual workflow.
Phone line
Answers your business line and books jobs while you're on site.
Handoff to a person
Urgent or complex requests go straight to you with the full transcript.
Calendar skill
Books, moves and cancels appointments in your open slots.
CRM & order lookup
Looks up the customer, job or agreement on file.
Useful conversations, all day.
Here is what a day could look like once your knowledge and skills are connected.
- 7:30 am
A real-estate inspection booked for Thursday.
- 10:50 am
A routine pumping booked from service history.
- 3:15 pm
A septic care question answered.
- 9:20 pm
An alarm call sent to the on-call crew.
Questions from Septic businesses.
Can it handle alarms and backups?
It shares your safety steps and alerts your on-call crew immediately.
Can it book inspections for home sales?
Yes, with the details your inspector needs.
How fast can we go live?
Most businesses are live in under an hour: describe your agent, upload your documents, switch on skills, then paste one line on your website or connect a phone number.
What does it cost?
A small monthly base plus a fee per conversation, with a free plan to start. Your dashboard forecasts the month-end bill. Contact us for current rates.
HVAC
Plumbing
ElectricalShow us the questions your customers ask.
We will map a Convocust agent around your services and the way your team works.